Maintaining your independence
Established in 2007, Carers at Home is a local agency specialising in providing care in West Surrey. We provide assistance to people allowing them to remain living at home. Clients are given the extra help they need in maintaining their everyday life.
Our experienced and well trained staff offer care and companionship which allows people to live a normal and happy life in the comfort of their own home.
Our services promote independence. It’s at home where quality of life is enhanced without the stress of interrupting routines and changes in daily habits. Companionship is as important as health care, helping to enable clients to remain independent.
What we offer
The most common services we provide for clients include help with getting up and/or going to bed, washing, bathing/showering, meal preparation and diet monitoring. For many clients we will prompt or administer their prescribed medication.
Other non-medical services include; light housework, cooking, laundry, shopping and errands. It’s often the little things in life that some of our clients miss and need the most however.
Companionship and human interaction are among our most important duties. Just chatting or reading to a client helps them not to feel isolated from everything that’s going on around them.
Who we care for
Carers at Home provides care and support services to seniors, people with disabilities or special needs, people coping at home after hospitalisation or illness, or anyone requiring help in the home.
Services can be arranged for a few hours a week or everyday, sometimes four times a day. Short term respite relief or longer term care is available seven days a week, including public holidays.
Helping relatives stay in touch
Many relatives use Carers at Home to keep in touch with elderly family, especially when they are overseas or living far away and unable to visit regularly.
The comfort of knowing our care workers are visiting regularly, assisting with activities of daily living and companionship eliminates that worry.
In 2010, after only 3 years of launching the company, Carers at Home received a “3 star excellent rating” from the Care Quality Commission.
CQC is the Government agency which regulates care provided by the NHS, local authorities, private companies and voluntary organisations. “3 star excellent” is the highest rating achievable.
“You are very popular, everyone has heard about you and wants to come to you”.
Carers at Home has won a number of awards over the last few years, including the prestigious ‘Care Provider of the Year’ award by Surrey Care Association.
Our Registered Manager Lilly won Surrey Care Association’s ‘Manager of the Year’ award and our Deputy Manager Ellen the ‘Beyond the Call of Duty’ award.
We thank all our clients and other stake holders (such as CQC, Social Services and District Nurses) whose kind words helped us to win them.
What our clients say
We have received some really lovely testimonials since we started back in 2007 (and we are very proud of them).
“Thank you so much for all that you did for my Dad. He was always so pleased to be looked after by you. He looked forward to his visits, even though he often did not want to get out of bed. He thought very highly of you all, as I do.
With your help he was able to spend most of the final days of his life in his home. This was his wish and I was extremely grateful for all of your help to enable this. Thank you. Thank you to all of you”.
People with disabilities
People with special needs
Patients recovering from a hospital visit
Patients recovering from an illness
Anyone requiring help in the home
Flexible care packages
A few hours a week
A few days a week
Seven days a week
Several times a day
Independently rated by the Care Quality Commission
Under the new CQC rating scheme, Carers at home are delighted to have received our fifth ‘GOOD’ rating in succession.
Our most recent inspection was in January 2017 and the report published in March 2017.
The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom.
It was established in 2009 to regulate and inspect health and social care services in England.
Contact us for an informal and confidential chat
If you’d like to discuss arranging care (for either yourself or your loved one) we’d be very happy to hear from you (either by telephone or in writing).
Tel. 01483 899 350
Lilly (our Registered Care Manager) will be happy to look at your specific needs and suggest a number of tailored options to meet your budget.
You can rest assured that all discussions are informal yet confidential, and there’s absolutely no obligation on your part (there will be no ‘selling’ involved).